In a groundbreaking initiative to facilitate the integration of international residents, Nanshan District Foreign Affairs Bureau has compiled a bilingual service manual for expats. This comprehensive guide, available in print and scheduled to be released Sept. 7, is designed to be a one-stop resource for foreigners navigating life in the vibrant Nanshan District.

Compiled with the input of foreign community leaders, native speakers, and international volunteers, the manual provides an immersive information service and guide. It aims to help expatriates feel at ease, live comfortably, and ensure a seamless transition into the Nanshan lifestyle.

Divided into 14 chapters, the manual meticulously covers the entire spectrum of experiences, from arrival at customs clearance checkpoints to settling in the community, using public transportation, and engaging in work and study. It addresses common pain points and meets the diverse needs of expats in Nanshan.

The chapters include practical information on secure community living, communications, smooth payment and consumption, travel, office environments, learning resources, rights protection, healthy living, leisure, entertainment, global cuisine, accessing official information, and community integration.

To enhance readability and engagement, the manual employs a graphic approach, with illustrations of complex processes such as exit and entry document calculations, work permit procedures for foreigners, and social security handling. These visuals are intended to create a relaxed and friendly user experience.

The manual also features warm reminders, like the importance of canceling phone cards and broadband services before moving out of Shenzhen, demonstrating Nanshan’s genuine concern for its foreign residents. In addition, the guide is embedded with QR codes, allowing users to scan via their mobile phone cameras, WeChat and Alipay to access extended service information and guidance on living, working, and studying in Nanshan.

How to obtain the bilingual manual?

Electronic manual: it can be viewed on WeChat official accounts such as Innovation Nanshan (创新南山) and Southwind International Service (南风国际化SWI).

Download Link (QR code):